First time visitor,
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My Reward Points
View Statements Online
The fastest and most convenient way to receive your win/loss statements for the prior two completed years is by accessing your membership at My Fan Club Rewards. To access your membership visit
My Fan Club Rewards
and use your nine (9) digit players card number and password. Once you're logged in, click the "Win/Loss Letter" link located on the far right of the top navigation.
If you have never accessed your membership online, first you will need to
set up your online access
To set up your online access you will need your nine (9) digit players card number, last name and date of birth. It will also require a unique password.
Request by Mail
To have your win loss statement mailed to you, please fill out the form below and click submit. Statements can only be mailed to the address we have on file.
Only submit this form if you want your statements sent via USPS.
Please select all properties where you have play for the years requested below. Win-Loss statements are sent separately from each property; you will only receive a statement if you have play at a selected property.
Black Hawk Isle
Black Hawk Lady Luck
Date of Birth:
(including area code)
Please enter the actual years i.e. 2010, 2011, etc.
By submitting this form, I certify that I am the Player requesting this win/loss statement
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For W2G statements, please visit the property at which you played or submit a request in writing to that property. A written request must contain a copy of your federal or state issued photo ID, full name, address, date of birth, phone number, Fan Club number, the year(s) you need a statement for and MUST include your signature. Please note, if you need W2G statements from multiple properties, you will need to send a request to each property separately.
For W2G statements issued at Isle of Capri Casino Hotel Natchez, please visit Lady Luck Vicksburg or submit a written request, following the instructions above, to Lady Luck Vicksburg.