Win-Loss Request

View Statements Online

The fastest and most convenient way to receive your win/loss statements for the prior two completed years is by accessing your membership at My Fan Club Rewards. To access your membership visit My Fan Club Rewards and use your nine (9) digit players card number and password. Once you're logged in, click the "Win/Loss Letter" link located on the far right of the top navigation.

If you have never accessed your membership online, first you will need to set up your online access. To set up your online access you will need your nine (9) digit players card number, last name and date of birth. It will also require a unique password.

If you have played at Isle Black Hawk, Lady Luck Black Hawk or Isle Pompano, you will need to request your Win Loss statement at Caesars Rewards

Request by Mail

To have your win loss statement mailed to you, please fill out the form below and click submit. Statements can only be mailed to the address we have on file.

Only submit this form if you want your statements sent via USPS.

Players Card:
Please select all properties where you have play for the years requested below. Win-Loss statements are sent separately from each property; you will only receive a statement if you have play at a selected property.
First Name:
Last Name:
Date of Birth:
Phone Number:
(including area code)
E-mail Address:
Year(s) Requested:
Please enter the actual years i.e. 2010, 2011, etc.

For W2G statements, please visit the property at which you played or submit a request in writing to that property. A written request must contain a copy of your federal or state issued photo ID, full name, address, date of birth, phone number, Fan Club number, the year(s) you need a statement for and MUST include your signature. Please note, if you need W2G statements from multiple properties, you will need to send a request to each property separately.

For W2G statements issued at Isle of Capri Casino Hotel Natchez, please visit Lady Luck Vicksburg or submit a written request, following the instructions above, to Lady Luck Vicksburg.